HOSPITALshowsthedailyactivitiesofalargeurbanhospitalwiththeemphasisontheemergencywardand outpatientclinics.Thecasesdepictedillustratehowmedicalexpertise,availabilityofresources, organizationalconsiderations,andthenatureofcommunicationamongthestaffandpatientsaffectthe deliveryofappropriatehealthcare.